Customer Experience Specialist - Accounting

The role & impact As a Customer Experience Specialist – Accounting, you’ll be a first point of contact for small business owners, bookkeepers, and accountants when they need help getting the most from Xero. You’ll support customers through proactive outreach as well as when they come to us with a question, drawing on your accounting fundamentals to make sure every conversation is genuinely useful, not just quick. Beyond solving the problem in front of you, you’ll help customers see the bigger p…