Support Specialist - Platform

Platform Support Specialists are responsible for providing 24/7/365 pro-active technical support and incident management services for Vista’s Cloud, SaaS, and managed service clients globally. Proactive Services: Work with proactive platform monitoring technology to identify and address incidents Lead by example and assist with mentoring/training new staff Responding to and resolving Incidents logged for Cloud/SaaS/Managed Services Working collaboratively with Vista teams globally to resolve in…