Guest Relations Officer | The Silo Hotel

The Silo Hotel’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay". MAIN DUTIES & RESPONSIBILITIES Deal with Guest queries (via phone, email and in person) and arrange assi…